Welcome to Zapflow, a product of Elta Solutions. These Terms & Conditions ("Terms") govern your use of our website, platform, and services (collectively, the "Service"). By accessing or using Zapflow, you agree to be bound by these Terms.

1. Use of Service

Zapflow provides tools for sending marketing and transactional messages through channels including WhatsApp, SMS, Email, and Voice.

• You must be at least 18 years old to use our services.
• You agree to use the Service only for lawful purposes and in accordance with applicable laws (including anti-spam regulations).
• You are responsible for all activity under your account.

2. Account & Security

You are responsible for maintaining the confidentiality of your login information.

• You must notify us immediately if you suspect unauthorized access to your account.

3. Messaging Compliance

You agree not to send spam or unsolicited messages and maintain proper opt-in/opt-out mechanisms.

• Zapflow is not liable for any violations of messaging laws on your part.

4. Payment & Billing

Access to premium features requires a paid subscription.

• Fees are billed monthly or annually, as per your selected plan.
• Failure to pay may result in suspension or termination of your account.

5. Restrictions

You may not:

• Use the platform to send abusive, harmful, or misleading content.
• Attempt to reverse-engineer, hack, or disrupt our systems.
• Resell or sublicense our services without written consent.

6. Intellectual Property

All content, trademarks, and software on Zapflow are the property of Zapflow or its licensors.

• You may not use our branding or content without permission.

7. Termination

We reserve the right to suspend or terminate your access if you violate these Terms. You may also cancel your account at any time.

8. Disclaimer & Limitation of Liability

Zapflow is provided "as is." We make no guarantees of uptime, success, or specific results.

• We are not liable for indirect or consequential damages from use of our Service.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after changes means you accept the updated Terms.

10. Contact Us

If you have questions about these Terms, please contact us at: support@zapflow.io.